Privacy Policy

Jasmin Beauty & Spa
Operated by JASINA Group GmbH

Last updated: 28 October 2026

1. Introduction

At Jasmin Beauty & Spa, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how JASINA Group GmbH collects, uses, stores, and protects personal data when you visit our website, book an appointment, purchase our services, or communicate with us.

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP/DSG) and, where applicable, the European Union General Data Protection Regulation (GDPR).

2. Data Controller

The company responsible for processing your personal data is:

JASINA Group GmbH
Jasmin Beauty & Spa
Papieri Cham – Haus F
Lagergasse 3
6330 Cham
Switzerland

UID: CHE-229.311.373

Phone: +41 79 892 79 97
Email: relax@jasmin-spa.com
Website: www.jasmin-spa.com

For questions regarding your personal information, please contact us using the details above.

3. Personal Data We Collect

Depending on how you interact with us, we may collect:

  • Name and contact details, including email address and telephone number

  • Appointment and booking information

  • Treatment preferences and service history

  • Payment and transaction information

  • Messages submitted through our website, email, or contact forms

  • Newsletter subscription preferences

  • Technical information such as IP address, browser type, device information, and website usage data

Where necessary for a requested treatment, we may also collect relevant health information, such as allergies, sensitivities, or other information you voluntarily provide.

Health-related information is treated as sensitive personal data and handled with appropriate confidentiality and security measures.

4. How We Use Your Personal Data

We process personal information for the following purposes:

  • Managing and confirming appointments

  • Providing massage, facial, beauty, and wellness services

  • Responding to enquiries and customer requests

  • Processing payments and issuing invoices

  • Sending appointment confirmations, reminders, and relevant service communications

  • Sending promotional offers and newsletters where permitted

  • Improving our website and customer experience

  • Maintaining business records and meeting legal obligations

  • Measuring advertising performance and website traffic where permitted

We only process personal data where there is an appropriate legal basis or other justification under applicable data protection law.

5. Online Appointment Booking

Our website offers online appointment booking.

When you book an appointment, we collect the information necessary to manage your reservation, including your name, contact details, selected treatment, and appointment date and time.

Booking information may be processed by an external booking service provider acting on our behalf or under its own privacy terms, depending on the service used.

Appointment reminders and confirmations may be sent by email or SMS.

6. Payments

We may accept payments through cash, TWINT, debit cards, credit cards, or other available payment services.

Electronic payments may be processed by third-party payment providers. These providers handle payment information according to their own privacy and security policies.

We do not intentionally store complete payment card numbers or security codes on our website.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyse visitor activity, and measure advertising performance.

Depending on the services enabled, these may include:

  • Essential website cookies

  • Squarespace website functionality and analytics

  • Google Analytics

  • Google Ads conversion tracking

  • Other marketing or analytics technologies

Where legally required, we obtain consent before activating non-essential cookies or tracking technologies.

You can manage cookies through the available website consent settings or your browser preferences.

8. Google Analytics and Google Ads

If enabled, we use Google Analytics to understand how visitors interact with our website and Google Ads to measure the effectiveness of our advertising campaigns.

These services may process information such as IP addresses, device information, browsing activity, and interactions with our website.

Information may be transferred to Google or its service providers outside Switzerland.

Where required, advertising and analytics technologies are activated only after appropriate consent.

You can learn more about Google's privacy practices at:

https://policies.google.com/privacy

9. Newsletter and Marketing Communications

If you subscribe to our newsletter, we may use your email address to send updates, promotional offers, and information about Jasmin Beauty & Spa.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email or by contacting us directly.

We do not sell newsletter subscriber information to third parties.

10. Sharing Personal Information

We may share personal information with trusted service providers where necessary to operate our business, including:

  • Website hosting and maintenance providers

  • Appointment booking systems

  • Payment service providers

  • Email and newsletter platforms

  • Analytics and advertising providers

  • IT support and business administration providers

We may also disclose personal information when required by applicable law.

Service providers are expected to handle personal information appropriately and in accordance with applicable data protection requirements.

11. International Data Transfers

Some service providers may process personal data outside Switzerland, including in the European Union or the United States.

Where required, we use appropriate safeguards for international data transfers, such as recognised adequacy decisions or contractual data protection measures.

12. Data Storage and Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal requirements.

Accounting and business records may be retained for the legally required retention period, generally ten years under Swiss law.

Other information, such as appointment records and newsletter subscriptions, is retained according to its purpose and applicable legal requirements.

13. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

Access to customer information is restricted to authorised personnel and service providers where necessary.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

14. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request information about the personal data we hold about you

  • Request correction of inaccurate personal information

  • Request deletion of personal data where legally permitted

  • Withdraw consent for processing based on consent

  • Object to certain processing activities

  • Request the transfer of personal data where applicable

To exercise your rights, please contact:

relax@jasmin-spa.com

We will review and respond to requests in accordance with applicable law.

15. External Websites

Our website may contain links to external websites, including social media platforms, online booking providers, and other third-party services.

We are not responsible for the privacy practices or content of external websites.

We recommend reviewing their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website technologies, or legal requirements.

The latest version will be published on our website with the updated revision date.

17. Contact

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Jasmin Beauty & Spa
JASINA Group GmbH

Papieri Cham – Haus F
Lagergasse 3
6330 Cham
Switzerland

Email: relax@jasmin-spa.com
Phone: +41 79 892 79 97
Website: www.jasmin-spa.com

© 2026 JASINA Group GmbH. All rights reserved.